Transforming the Veteran Digital Health Experience
VertX partnered with VA to design, develop, market, and launch the VA Health API,
allowing Veterans’ critical health data to be utilized in more valuable ways and driving innovations in patient-centric care.
20,000+
Veteran Users
FHIR
Standards Compliant APIs
200
Health API Developers Registered
The Client's Problem
Veterans deserve optimal medical care, tailored to their specific health needs. However, Veteran information is siloed in different systems and data formats, and Veterans did not have a way to easily interact with and share their personal health data.
Our Solution
With our API solution, Veterans can now easily share their Health Data with technology partners and health care providers – enabling Veterans to access, manage, and interact with their health care information across mobile platforms and empowering developers to build innovative, Veteran-centered solutions.
Our team supported VA throughout the product lifecycle, from planning to strategy and launch. Our product management and Agile sprint scrum teams worked cross functionally to build and test highly scalable features while integrating automated testing tools and minimizing maintenance burdens.
These FHIR-compliant, RESTful APIs were gradually expanded, including supporting the implementation of the MISSION Act, through continuous collaboration, user testing and a comprehensive communications campaign.
“VertX works well in a highly distributed, dynamic environment... All feedback on VertX's interactions with [developers and Veterans] has been exceedingly positive.”
– Client Testimonial
The VertX Difference
VertX utilized an integrated Agile DevOps approach for design, development, and testing, which allowed our team the flexibility to adapt to VA’s evolving business needs while maintaining quality assurance. We shifted resources and skill sets to meet the project’s fluctuating backlog. Our approach to product management emphasized user acceptance testing and communications, which were used to iteratively improve the Health API, product delivery, and user support. This ultimately resulted in highly positive feedback among Veterans and a very strong adoption rate.
